Starting today, I will report any person or company selling, giving away, or looking for “exam dumps” to Salesforce’s legal team.
I sent this email to Salesforce’s legal team this morning.
To whom it may concern,
I noticed so-called “exam dumps” are becoming more and more common. “D**** O*******” claims to be selling “real exam questions.” I assumed this is a complete violation of Salesforce’s copyrights and wanted to make your legal team aware of the issue.
Here is a link to the D**** O******* website: [omitted]
As someone who puts in the time and energy to study for Salesforce exams the right way, I would love nothing more than to see all of these websites shut down.
John
I am sick and tired of people cheating or helping others cheat to pass Salesforce exams. Your cheating helps no one, not even yourself.
Cheating delegitimizes Salesforce credentials and disrespects everyone who has taken and passed Salesforce certification exams legitimately.
I ask that you join me in this effort and follow the Department of Homeland Security motto: If you see something, say something.
You can send copyright violations to copyright@salesforce.com. I will send the information to Salesforce myself.
I do not care who you are or where you work. If you are cheating or helping others cheat, I will do the right thing and report you to Salesforce.
This has to stop now.
What can you do?
In an article titled “Together We Can Maintain the Integrity of The Salesforce Credentialing Program,” Salesforce shared the following message.
Trust is our #1 Value at Salesforce and protecting the value and security of our credentials is paramount. As a member of our Ohana, we ask that you help us keep our program secure. Here’s what you need to know.
Our Program Security Policies
Each participant in our program agrees to the Certification Program Agreement which outlines the terms and conditions of completing a certification exam and Trailhead Superbadges. We also have available our Salesforce Certification Program Agreement and Policies article on our website.
Take the Next Step
If you’re aware of anything violating the Program Agreement or the Superbadge Agreement, feel free to share it with our team. We’ll review any potential threats and work to get any verified issues resolved.
If you see something, say something! Open a case with our team to share all potential concerns that are found online, either publicly or privately accessible.
Thanks for being a valued member of our credentialing program. Together we can maintain the integrity of our credentials!
Salesforce also shared a form, which allows you to submit a case to report fraudulent activity.
Fight the good fight
Even if it seems like Salesforce does not care about cheating, I assure you they do, especially those who work for Trailhead.
As a Salesforce Certified Instructor, I care about maintaining the value of our credentials. Let’s work together to report cheating of all kinds. Only when Salesforce credentials are earned with integrity by all Salesforce professionals can we fully trust the value of those credentials.
Update: March 10, 2019
The original Salesforce certification website was deprecated and its links were redirected to the Trailhead website. I updated the links in this article to point to the new web pages.
no one will listen to your screaming, salesforce doesn’t care if they cheated out now, I even sent an email to copyright@salesforce.com to show them how many ways fraud is happening with proof, but they did not respond it seems like they give f about it. So better be ourself and go with the flow.
I assure you Salesforce cares about cheating. That said, cheating is a complex problem to solve. If people want to cheat, they will find a way to cheat. There is no easy, simple solution for cheating.
Just because you have not received responses for your submissions does not mean your submissions have been ignored. I have received responses from the internal team for some cases of cheating I have reported in the past, not for all cases, though.
All I can do is choose to do the honorable thing, refusing to cheat to pass exams and reporting those who choose to do the dishonorable thing.